Answers to Common Questions

HRMS (Human Resource Management System) is software that manages core HR processes such as employee data, attendance, leave, payroll, compliance and reporting in one place. HR Pearls is a cloud HRMS designed specifically for Indian organisations and labour laws.

Payroll is the process of calculating employee salaries, benefits and statutory deductions for each pay cycle, and then paying employees and depositing PF, ESIC, PT, LWF and TDS with the respective authorities along with the required returns and challans.

Yes. HR Pearls is offered primarily as a per‑user annual subscription. For larger headcounts or multi‑year commitments, our team can extend enterprise and volume‑based pricing options.

There is usually no long‑term lock‑in beyond the agreed billing or contract period. Specific terms on minimum tenure, notice period and any applicable cancellation conditions are shared clearly in the proposal and service agreement for your review.

Your organisation always owns the data. HR Pearls and Webtel act as processors and custodians, using the data only to deliver the contracted services. You can request exports of your data in standard formats as per mutually agreed timelines.

Data is hosted on secure infrastructure with network and application controls. Access is role‑based and protected by authentication, and all sensitive information is encrypted in transit. Detailed audit logs help track who accessed or modified information to support governance and compliance.